London City Print is responsible for the website transactions. All payment or credit card details are entered on a secured page and that they are transferred using SSL technology and Sage Pay.
Delivery Policies
All prices INCLUDE delivery in Northern Ireland and the Republic of Ireland. We use reputable carriers to deliver all our goods on a next working day basis.
If you require special delivery instructions, or need to ship to anywhere outside Ireland, please contact us to make the appropriate arrangements.
Our carriers aim to deliver on time, however, we cannot be held responsible for failed deliveries or any losses incurred, after goods have left our premises for delivery by a third party. The carriers are fully insured to cover losses but this issue must be addressed with the carrier directly
Cancellation, Returns and Refund Policies
If you wish to cancel a job, please email arm@londoncityprint.com immediately. As all our orders are customised jobs and cannot be resold, please note, there will be a cancellation fee if the order has been plated and or printed. If the order has been printed, it will be billed in full. If the job has been plated, a fee of £50 per plate will apply. If you believe you have been invoiced in error, please email Zaid@londoncityprint.com within
7 days of receipt of invoice.
All jobs MUST be ‘proof approved’ before printing, with the exception of business cards. We, London City Print Ltd do not offer returns because all jobs are printed to customer specifications, have been ‘proof approved’, and cannot be resold. We do not offer exchanges or refunds. By placing a business card order, you are accepting that the artwork has been approved by you, and we, London City Print Ltd, do not accept responsibility for incorrect business cards. If your job is damaged, please advise us within 7 days of receipt, by emailing your sales representative. The job MUST be returned to receive a credit.
PLEASE NOTE: We do not accept responsibility for any courier issues, once the job has left our premises. We will not accept LIABILITY for any consequential lose due to late delivery. Short shipments will receive a prorated credit and will not be reprinted.
Privacy Policy
In order to operate the online payment service and to reduce the risk of fraud, we, London City Print Ltd, the data controller, must ask you to provide us information regarding your name and address and your credit or debit card. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in order to collect payment. London City Print Ltd takes the privacy of your personal information very seriously. We will NOT retain any of your credit or debit card information. We retain your name and address on our database for our internal use, however, we will NOT sell or rent your personally identifiable information or a list of our customers to third parties
